Northpole, the magical home of Santa & Mrs. Claus, has grown into a huge city powered by the magic of holiday happiness around the world. As people everywhere get too busy to enjoy festive time together, the city is in trouble. Who can help save the cherished traditions of Christmas? One young boy, Kevin, might have a chance if he can convince his protective mom, Chelsea, to rediscover the magic of the season. With a little added help from Ryan, Kevin's charming teacher, Clementine, a mysterious elf-like girl, and Josephine, a gospel singer, Kevin is determined to bring his mom in on the fun and prove that one small voice can change the hearts of many.